Policies

* Shipping -All items ship within 1-2 days, with the exception of custom orders.

* Returns are accepted within 14 days for items in new and unused condition.  Full refund upon return receipt of item.  Buyer is responsible for return shipping.  Please be sure to add tracking for your assurance that returned items made it safely back to me.  I would appreciate if you send a message to state that you will be returning your item.

* Samples are available for many of my pillows - please use the green [CONTACT] button in the lower right of this page to ask if a sample is available.  Sample limit three per request.

* Privacy - your financial information is handled by a payment processor through Shopify, and Pillow Details does not have access to any account information.  Your name, address, and email will only be used for the purpose of processing your order, and will never be shared, sold, or used for any promotional purposes.  Information you provide as a buyer will only be retained for the purposes of filing business taxes for Pillow Details, and kept for no more than 7 years.